Privacy Policy

4823530 Nova Scotia Limited ("we," "us," "Dr.Climate," operating the store at drclimate.ca) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights under Canadian privacy law (PIPEDA).

Information we collect

• Order & account information: name, shipping and billing address, email, and phone number you provide at checkout.
• Payment information: processed securely by Stripe. We do not store your full card details on our systems.
• Usage information: basic technical data (device, browser, pages visited) collected through cookies and similar technologies.

How we use your information

• To process, fulfill, and ship your orders, and to provide customer support.
• To communicate order updates, shipping quotes/confirmations, and (with your consent) marketing emails.
• To operate, secure, and improve our store.
• To meet legal, tax, and accounting obligations.

Service providers we share with

We share only the information needed for these providers to perform their services:

• Stripe — payment processing.
• Our Canadian fulfillment warehouse — to ship your order (name, address, contact).
• Klaviyo — transactional and marketing email delivery.
• Saleor — our commerce platform host.

We do not sell your personal information.

Cookies

We use essential cookies to run the store (e.g., your shopping cart) and may use analytics cookies to understand usage. You can control cookies through your browser settings.

Data retention

We keep personal information only as long as needed for the purposes above or as required by law (e.g., tax records).

Your rights

Under PIPEDA you may request access to, correction of, or deletion of your personal information, and may withdraw consent to marketing at any time. To make a request, contact us at contact@drclimate.ca.

Children

Our store is intended for users who are the age of majority in their province or territory of residence. We do not knowingly collect personal information from minors.

Changes & contact

We may update this policy and will post the revised date above. Questions? Contact 4823530 Nova Scotia Limited, 2324 St Margarets Bay Rd, Timberlea, NS B3T 1J3, contact@drclimate.ca, 1-844-432-2546 (toll-free).